I have designed a helpdesk log program using Access and shared by couples of users. THe problem is users always forgot to keep track the status of the problem. Currently there are 3 status : Outstanding,Monitoring and Completed. I am thinking how to activate an alert message for users in order to remind them those outstanding problems. Thanks.

I would use a query to filter for OutStanding problems and use that as part of the startup form so they can't escape from looking at it!