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Many thanks for your help and all others that have contirbuted to this thread - armed with all of this information I should be able to sort it out - Thank you!!

Someone has told me that the application is using Access runtime and that a blank screen is typical of runtime. I assume that runtime is a cut down version of Access. Is there any way that I can find out whether I have a full version of Access?

Thanks for your advice. I will have a look at teh security settings and the startup options tomorrow and see whether they make a difference. I hope so and will let you know..... Many Thanks

Hi, Thanks for your email. I have just spent a few hours searching the site for information with regards to my query and I can see that there is a corralation between Win XP and SP2. Can you give me any more information on where to look as I have a lot of information but am still struggling...

Hi, I hope someone can help! I have purchased a programme that operates using MS Access. The software loads and functions perfectly on my desktop computer, when I put it onto my laptop, it loads but when I agree to the terms and conditions a switchboard should open but all I get is a grey...