This is the situation. I have to report on average amount of time a team of technicians has spent resolving problems .example
Technician Time - Taken Team-Name
Tim 13min 45 sec A
Tom 8 min 30 sec A
Jay 10min 9 sec B
Bill 11min 18sec...
I have attached live data of what I am trying to average. These are in minutes:secdonds...handle time for each technician. I am trying to find the average of these rows. Thanks so so much for your patience.
Dave
I created a query to average it based on the names of the guys on the right.
The format for the data is currently hh:nn:ss
when I use the format function as follows Format([Handle],"hh:nn:ss") it gives me data mismatch type error.
thanks for your help and hope we can fix this . I can...
The attachment shows the results of a query I am getting.
I need to format the handle time column so that it shows hh:nn:ss format.
cant get it for the life of me.