A. Current Data: (also has an ID column, however the same ticket may have multiple IDs. There is a creation_date column that say when the ticket was initially made and a last_modified date as well.) I'm not 100% confident that the last_modified date corresponds to status, although there's a good...
Yes, a rolling count of days for each ticket status. By average, they're looing for the average time all tickets are in a given status. So average for "Pending" might be 14, average for "Open" 45 days etc.
I need help with an Access query.
The request is for a rolling average in days that a ticket is in a given status.
IDs are set to auto-increment, so the same ticket will have multiple IDs for different months. I've been working with Ticket_Name for this reason.
The set-up is below:
Date |...