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But if this is a design issue, wouldn't it be affectiing everyone? She doesn't have access to changing any queries, etc. She's just performing an operation like a hundred other users on a daily basis. Just clicking on a link, that's all. But the link isn't taking her to where it's supposed...

Thanks llkhoutx, How do I check the filters? (sorry, I really am a newbie at this...)

I have a problem I hope you can help with. I'm the sole "support" for an old software program that our IT group will no longer support, but that the R&D group refuses to replace...I know next to nothing about Access so mostly my support is in providing user rights, deleting duplicate entries...