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I can force the window to appear. The sample code below is part of a much larger routine that closes any open forms, reports, queries - everything in fact. The code hasn't changed or been updated since 2007! Now the code triggers the window. The cut down example code to trigger the window is...

Stop Press! Just forced an update to Office on my PC and I've got the window. I'll do some digging, see if I can get anything more useful

The front end is linked to both a back-end mdb and SQL database, most tables etc are SQL based. The front end is deployed to individual computers or multiple different profiles if running on an RDS server. The affected machines are 32 bit Office, not sure of the exact version numbers, though...

CedarTree, you are not alone! We have a commercial Access front end linking to SQL, so, unfortunately I can't post that front end here. The system is install on probably north of 100 computers. Most are behaving correctly, we do however have a small number of clients who have reported issues of...