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Thanks kerrance76! you have found that critical thing I was missing:) I have kind of sussed out all those confusing 'source object', 'linked child fields' and 'link master fields' so my database is now working:) :) The next thing I will do is document what I have learned and post my findings...

Hi, this is my first post in this forum and I am new to Access. I have a grasp of most of the basics though. I am designing a telephone enquires database based on this template from Microsoft. http://office.microsoft.com/en-gb/templates/TC010178391033.aspx?CategoryID=CT101426031033 I am...