Please make allowances that I am not a programmer, but a frustrated IT support technician trying to help my colleagues.
We have an Access database designed many years ago, probably in Access 2003. It is accessed by end users with Access Runtime. There is a facility in the database to email reports. This functionality worked fine until the introduction of either or both Office 2013 and Access Runtime 2013.
For a user with Outlook 2013 (cached mode) and Access Runtime 2013 (I've tried 2010 too), they have to close Outlook in order for the above email function to work, if they don't they receive the error: "SendObject Isn't Available Now". This was not a problem with Office 2010 (therefore Outlook 2010, also in cached mode) and Access Runtime 2010.
I have tried Outlook 2013 with Access Runtime 2010, but this does not work.
We use the click-to-run version of Office 2013.
I have tried suggestions relating to plugins in Outlook, repairing Office and Access runtime, repairing the .ost file in Outlook, running Outlook in Safe Mode, checking the win.ini file for missing [MAIL] code, ensuring Outlook is set as the default email client with all default settings etc.
Any help would be much appreciated.
Many thanks.
We have an Access database designed many years ago, probably in Access 2003. It is accessed by end users with Access Runtime. There is a facility in the database to email reports. This functionality worked fine until the introduction of either or both Office 2013 and Access Runtime 2013.
For a user with Outlook 2013 (cached mode) and Access Runtime 2013 (I've tried 2010 too), they have to close Outlook in order for the above email function to work, if they don't they receive the error: "SendObject Isn't Available Now". This was not a problem with Office 2010 (therefore Outlook 2010, also in cached mode) and Access Runtime 2010.
I have tried Outlook 2013 with Access Runtime 2010, but this does not work.
We use the click-to-run version of Office 2013.
I have tried suggestions relating to plugins in Outlook, repairing Office and Access runtime, repairing the .ost file in Outlook, running Outlook in Safe Mode, checking the win.ini file for missing [MAIL] code, ensuring Outlook is set as the default email client with all default settings etc.
Any help would be much appreciated.
Many thanks.