beckjpiper
New member
- Local time
- Today, 02:33
- Joined
- Sep 23, 2006
- Messages
- 2
Does anyone know anything about the BT Home Hub? I've tried phoning BT - but since they moved the customer call centre abroad, all anyone wants to do is ask me what system software I'm running - when I've not even got round to installing the software yet! Also tried emailing them twice and got absolutely no response, except an automated email to tell me that they've noticed I have an outstanding query, and if I still want them to do anything about it, could I please reply to the email with "URGENT PLEASE ACTION" in the subject line - which I did, but it still got ignored!!!....
Anyway, getting quite frustrated with them and wondered if anyone else might know anything.
My problem is this: when I plug the power into the home hub and connect the broadband wire, the wireless light doesn't glow as it says it should (I'm on a wireless mac and pc network, and nothing can pick it up).
The broadband light keeps flashing and doesn't go steady (even after the initial 24 hours), and my old router (BT Voyager 2100) works fine.
I thought the hub was faulty, so I've managed to get a replacement, only to have he same thing happen. I've tried holding in the "wireless" button on the back for 15 seconds, but that doesn't change anything. I'm about to give up with the new hub, but wondered if anyone knew what might be going on and something I might be able to try?
Thanks in advance.
Beck
Anyway, getting quite frustrated with them and wondered if anyone else might know anything.
My problem is this: when I plug the power into the home hub and connect the broadband wire, the wireless light doesn't glow as it says it should (I'm on a wireless mac and pc network, and nothing can pick it up).
The broadband light keeps flashing and doesn't go steady (even after the initial 24 hours), and my old router (BT Voyager 2100) works fine.
I thought the hub was faulty, so I've managed to get a replacement, only to have he same thing happen. I've tried holding in the "wireless" button on the back for 15 seconds, but that doesn't change anything. I'm about to give up with the new hub, but wondered if anyone knew what might be going on and something I might be able to try?
Thanks in advance.
Beck
