Access Crashes after query

[jsjaedon]

Hi,

I've run into a big problem recently. Whenever users run a specific query they receive an error that says, ACCESS has encountered error and will be shut down. the exact error message is shown below:

Microsoft Access has encountered a problem and needs to close. We are sorry for the inconvenience.

the Error Signature is the following:

AppName: msaccess.exe AppVer: 10.0.2627.1 ModName: msjtes40.dll
ModVer: 4.0.8618.0 Offset: 00009065

what is going on here? I'm not sure why it does this, it used to work fine. Any ideas would be greatly appreciated.

thanks

 

[The_Doc_Man]

The error signature might help Microsoft but few of us have a way to find the meanings of any of the offsets or such.

Some reasons Access crashes:

1. MDB has become corrupted. Repair it.

2. MDB has become bloated. Compact it.

3. Access has been corrupted. Re-install it.

4. Something else replaced one of the Access .DLL files (a subsequent s/w installation). Re-install Office using the "refresh" option.

5. A virus has entered your system. Run a virus scan based on a fresh viral signature database.

6. You didn't hold your mouth right.