From within my Access app, I've been able to open, edit, save and close a pdf file using the Adobe Acrobat reference. The app had been running great for several months. Recently, the VBA "Save" command no longer saves the pdf. I have verified this issue on multiple devices and similar Access apps. Adobe Support says they're not at blame. Is anyone aware of a patch, update, etc. from Microsoft (or Adobe) that might be causing this issue?
Adobe Integration Issue (1 Viewer)
- Thread starter kenrav
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- Yesterday, 18:20
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We have gotten many complaints about closing files in various, sometimes apparently unrelated, ways that derives from a bad MS patch.
That last link opens to a thread that, in the first post, includes a link to an article about the patch that started the mess. It might be possible for you to determine the patch number and open your update history to verify that in fact that patch was applied to your system.
ldb or laccdb files not closing
Recently, these files (ldb and laccdb) are not closing automatically when the user closes the database. These files are 0 bytes in length so there is no information in them about which computer has the database open. Also, there is no problem in deleting these files. I've eliminated...
www.access-programmers.co.uk
Database Suddenly Won't Share - laccdb Issue?
I have four different split databases that have there backends on the same server. Yesterday, suddenly only one person could work in them. The rest would get a runtime error. I also noticed the laccdb file will not close when everyone has closed the database. This happened to all four...
www.access-programmers.co.uk
Database locking issues
Hi I have a database in which Users keep getting a runtime error stating that records can't be updated because they are locked by another user on the network. Their copy of the FE then freezes. The only way to resolve the issue is to ask the person using the reported PC to log out of their PC...
www.access-programmers.co.uk
Error in Access when opening a database on a network file share
Here is the "fix" from Microsoft. Has anyone done this yet? We have a local network, front ends on individual desktops, back end on server. Only one person our of four can be on the DB at one time right now. Error in Access when opening a database on a network file share (microsoft.com)
www.access-programmers.co.uk
That last link opens to a thread that, in the first post, includes a link to an article about the patch that started the mess. It might be possible for you to determine the patch number and open your update history to verify that in fact that patch was applied to your system.
It appears I may have sorted this out. As you may recall, my VBA "Save" command stopped saving newly-edited pdf files sometime recently.
Using two PCs, I tested several configurations and this is what I found:
Fully-updated (Microsoft) + Adobe Acrobat DC (installed 1/12/22): Doesn't work
Fully-updated (Microsoft) + Adobe Acrobat DC 2020: Works fine
Not-recently-updated (Microsoft) + Adobe Acrobat DC 2020: Works fine
As such, I'm of the opinion that the issue is with my latest version (2021.011.20039) of Adobe Acrobat DC.
Thanks for your interest!
Using two PCs, I tested several configurations and this is what I found:
Fully-updated (Microsoft) + Adobe Acrobat DC (installed 1/12/22): Doesn't work
Fully-updated (Microsoft) + Adobe Acrobat DC 2020: Works fine
Not-recently-updated (Microsoft) + Adobe Acrobat DC 2020: Works fine
As such, I'm of the opinion that the issue is with my latest version (2021.011.20039) of Adobe Acrobat DC.
Thanks for your interest!
After first telling me I needed to upgrade to an Enterprise License (wrong) followed by "it's impossible to roll-back to my previous version" (wrong), I received an email today from Adobe with excellent instructions on rolling-back to my previous version. As expected, all good now.
