Box lines missing in report

[estelleh]

Good afternoon,

I created a system in Access 2016 which my client has been successfully running for some time now. Her machine has Access 365, but when I install on her machine I remove all Access functionality and it has been 100%.

As of today, no box borders are showing on any reports or PDFs. I have checked on the client's machine - anything printed or emailed yesterday is perfect, anything printed or emailed today - boxes have no outline. I assume something changed on the client's machine overnight, but I have no clue where to start looking.

This is a PDF created on 01 Aug:

This is the same PDF created on 02 August

My print command is as follows:

DoCmd.OpenReport "rptOrder", acViewPreview, "", "", acNormal

My PDF command is as follows:

DoCmd.OpenReport "rptOrder", acViewPreview, "", "", acNormal
    DoCmd.OutputTo acOutputReport, "rptOrder", acFormatPDF, strJobName, False, "", , acExportQualityPrint

Any ideas?

 

[Ranman256]

try darkening the box border color
it could be set to transparent.

 

[cheekybuddha]

See if it is this bug that is affecting you

 

[estelleh]

try darkening the box border color
it could be set to transparent.

It's set to solid. I've tried various different line widths & colours to no avail :-(

 

[Gasman]

Well cheekybuddha's link looks like the cause?

 

[estelleh]

See if it is this bug that is affecting you

Having a look at it - thanks