Can't do anything

[Thunder106]

I just installed MS Office 2003 (incl Access 2003).

When I want to start a new database, I get the following message:
"Workgroup Administrator couldn't create the workgroup information file. Make sure that you have specified a valid path and file name, that you have adequate permissions to create the file, and that you have enough disk space on the destination drive. (-3100)"

After I have pressed "OK" I get the following message:
"Microsoft Office Access couldn't find file "ASIAN CHARS". This file is required for startup.

This strikes me to be very weird, because I have installed it with the one account on my PC (the same one I start Access 2003 with).
When I want to create a new workgroup information file, I double checked the path and it is correct.
And there is more then 30 Gb free space on my hard drive.

Also I didn't have another version of Office or Access before.

Can someone please help me with this big problem?

Thanks in advance

 

[Pat Hartman]

Are you sure that this is a legal copy of Office? You didn't buy it for $1.99 from some email offer did you?

 

[Thunder106]

I bought the Professional edition in a store.

But I can't see the problem if it were an illegal or legal version

 

[Pat Hartman]

Many of the bootleg copies for sale on the internet are intended for installation on a non-english version of Windows. I would search the Microsoft knowledge base for this error.

 

[Thunder106]

I already did that , but no solution, that's why I'm trying it via this forum.
and FYI: I have a English version of Windows XP and Office 2003

 

[Pat Hartman]

Sorry, I searched the kb also and couldn't find anything. You might try posting to the MS Access newsgroup.

 

[Bosch]

here is the link:
http://support.microsoft.com/?id=317708

SYMPTOMS
When you try to open a Microsoft Access table from the Database window, you receive the following error message:
Unknown
When you try to open an Access database (.mdb) or to run Workgroup Administrator, you may receive the following error message:
Workgroup Administrator couldn't create the workgroup information file. Make sure you have specified a valid path and file name, that you have adequate permissions to create the file, and you have enough disk space on the destination drive. (-3100)
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CAUSE
The file Msjtes40.dll is not correctly registered.
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RESOLUTION
1. Quit Access if it is open.
2. Click Start, and then click Run.
3. Type the following line in the Open box, and then click OK.

• If you are running Microsoft Windows 98, Microsoft Windows Millennium Edition, or Microsoft Windows XP:

regsvr32.exe C:\WINDOWS\system32\msjtes40.dll


• If you are running Microsoft Windows NT or Microsoft Windows 2000: regsvr32.exe C:\WINNT\system32\msjtes40.dll

NOTE: The location of Msjtes40.dll may be different on your computer.

4. Restart Access, and then open your database file.
5. In the Database window, try to open one of the tables