I work for a UK charity giving out free advice to the public on energy efficiency and we have an Access 2007 database split into one backend and multiple user front ends.
I’m not good at coding as I do it so infrequently so wonder if someone can help.
The db has a form called “ClientFormNew” which logs client details into a table called “Clients”.
Each client has a unique client ID in the table called “ClientID”.
Sometimes Clients call back for further information and we want to log that information into a related table called “ClientHistory”
Each record in the “ClientHistory” table has a unique ID called “HistoryID” which is the same number as the “ClientID” so these fields are related.
When a client calls back and the telephone adviser opens up the “ClientFormNew” form and discovers they have called before they need to click on a button called “Client History” which then opens up the “ClientHistoryForm”
This way they can put in details of the new call.
I am struggling with the code to put on the “Client History” button as I want the new form to display the details of the client’s first contact then allow details of the second contact to be added in a new row. Also the new form needs to show all that client past history which would be in the form of the following fields from the “ClientHistory” table.
HistoryID, ContactDate, Name, ContactMethod, ContactReason, AdviceGiven, Notes.
Many thanks for any help, David
I’m not good at coding as I do it so infrequently so wonder if someone can help.
The db has a form called “ClientFormNew” which logs client details into a table called “Clients”.
Each client has a unique client ID in the table called “ClientID”.
Sometimes Clients call back for further information and we want to log that information into a related table called “ClientHistory”
Each record in the “ClientHistory” table has a unique ID called “HistoryID” which is the same number as the “ClientID” so these fields are related.
When a client calls back and the telephone adviser opens up the “ClientFormNew” form and discovers they have called before they need to click on a button called “Client History” which then opens up the “ClientHistoryForm”
This way they can put in details of the new call.
I am struggling with the code to put on the “Client History” button as I want the new form to display the details of the client’s first contact then allow details of the second contact to be added in a new row. Also the new form needs to show all that client past history which would be in the form of the following fields from the “ClientHistory” table.
HistoryID, ContactDate, Name, ContactMethod, ContactReason, AdviceGiven, Notes.
Many thanks for any help, David