Here is my table:
tbl_tc
Name
Date
Tech_Name
Issue
Resolved
Resolved_Date
In
Out
I need a query that will do the following:
Total Number of:
Tickets Open (IE, Date field is populated, but Resolved_Date is not)
Tickets Closed (both Date fields are populated)
Total In
Total Out
Total By Tech_Name:
Same as above but I need it seperated by the techs name.
Problem is that I only need it to pull up the Current Months tickets, I will pull additional months later on.
I am not really sure how to even start this... HELP PLEASE!
tbl_tc
Name
Date
Tech_Name
Issue
Resolved
Resolved_Date
In
Out
I need a query that will do the following:
Total Number of:
Tickets Open (IE, Date field is populated, but Resolved_Date is not)
Tickets Closed (both Date fields are populated)
Total In
Total Out
Total By Tech_Name:
Same as above but I need it seperated by the techs name.
Problem is that I only need it to pull up the Current Months tickets, I will pull additional months later on.
I am not really sure how to even start this... HELP PLEASE!