Encryption settings not valid

[Novice1]

I split a database, which works for most. On one computer the front end opens but when he opens a form with data, he gets the following error: "Your encryption settings are not valid. Re-install Microsoft Access or contact your administrator for more information."

I went to File/Options/Client Settings and changed the Encryption Method from "default encryption" to "Use legacy encryption" but that didn't fix the problem.

Any suggestions would be appreciated.

 

[The_Doc_Man]

You said "works for most" - so that means the problems are with the settings on that machine being different from the machines that work correctly.

To answer this question, we would need to know whether the back-end is Access, SQL Server, ORACLE, MySQL, etc. We would also know what style of encryption you were attempting. These are crucial details to how you would approach the problem. Is SharePoint part of the mix? Are you using a third-party encryption? Without knowing this, we are not going to be able to help you much.

My gut feel - and this is a "feel" not a "know" - is that your miscreant system has bad references or out-of-date references or in some other way mismatched references when compared against systems that work. E.g. if the non-working workstation had some other package installed that involved a different type, version, or level of encryption so that your security API does not match up to what the other systems are using.

 

[Novice1]

Back end is Access. I'm not encrypting other than what Access is doing (default encryption) - no third party project. The back end is on a shared server. Front end is on individual computers.

I'm going to have the user reload Access to see if this works. All users have the same Microsoft Office suite installed (2010).

 

[Novice1]

We found the problem and fix. We right clicked the Access icon and then clicked on "Properties." The "compatibility" box needs to be UNCHECKED (run this program in compatibility mode).