Is this an Access 2010 style web database or an Access 2013 web app? The two are very different so I just want to be clear on what type of web app you are working with here.
Also, are you using Office 365 to host your database/app or an internal site hosted on your organization's personal SharePoint server?
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Jeff Conrad - Access Junkie - MVP Alumnus
Senior Content Developer - Modern Assistance and Support Experience - Microsoft Corporation
Author - Microsoft Access 2013 Inside Out
Author - Microsoft Access 2010 Inside Out
Co-author - Microsoft Office Access 2007 Inside Out
Access 2007/2010/2013 Info: http://www.AccessJunkie.com