Sending HTML email works from one machine but not the other (1 Viewer)

[RichO]

I am using VBA to create an HTML email in Outlook. This works just fine for me when I use it at home. However, when the guy I designed this function for uses it, the emails are in RTF I believe. He sent one to me and the table size is wrong and the hyperlinks within are plain text. He said that's the way the email appeared in Outlook before he sent it. I had him check and his default email format in Outlook is HTML.

The only difference between the 2 computer is that I have Windows 7 and he has Windows 10. We are both using office 2010.

Any idea what the problem might be?


Thanks

 

[jdraw]

Why do you show your signature with
Access 2000, Windows XP

 

[RichO]

Never changed it from many years ago when I first signed up here. It's has been updated now.

 

[jdraw]

I'm not an Outlook user, but I found a couple of links via Google that maybe of some value.

https://www.devhut.net/2010/09/03/vba-send-html-emails-using-outlook-automation/ from Devhut, note there is a note re update within the material.

http://www.codekabinett.com/rdumps.php?Lang=2&targetDoc=howto-create-html-email-access-vba-outlook from Phillip codekabinett

Good luck