rookie needs advice
I have recently created an access front end and sql backend help desk app (multi-user environment) for my company. It seems to be working great, except:
When you open the app it opens to a new record (requested feature). The app doesn't save until they have completed the data entry and click on a button (like new rec, print, etc). My problem is when two people open the app they may be on the same record and then the second person will get an error when he submits the entry. Like if one person opens the app and the next record is record 200. Then the next person opens the app, meanwhile the first person is entering data on record 200 but have not saved to the database, the second person also opens to record 200 because the database thinks that is still the next available record. What do you advise to solve this problem? Should I save the record as soon as something is entered into the first field? I am uncertain on how to go about correcting this problem. I don't want a bunch of blank records because the user opened the database but did not enter any data.
I'll take any advice. TIA.
Jeff
I have recently created an access front end and sql backend help desk app (multi-user environment) for my company. It seems to be working great, except:
When you open the app it opens to a new record (requested feature). The app doesn't save until they have completed the data entry and click on a button (like new rec, print, etc). My problem is when two people open the app they may be on the same record and then the second person will get an error when he submits the entry. Like if one person opens the app and the next record is record 200. Then the next person opens the app, meanwhile the first person is entering data on record 200 but have not saved to the database, the second person also opens to record 200 because the database thinks that is still the next available record. What do you advise to solve this problem? Should I save the record as soon as something is entered into the first field? I am uncertain on how to go about correcting this problem. I don't want a bunch of blank records because the user opened the database but did not enter any data.
I'll take any advice. TIA.
Jeff