long text scrollbar issues

[payfast]

Hi one of my clients if having a issue with long text box scrolling issues. when is starts everything is hard to read and scrunched up at the top i'm not exactly sure how to explain it i'm hoping someone knows what i'm saying and has a answer. we are going to update them to a new computers but will not be for a couple weeks and they are having issues adding data into these fields and they only seem to be the ones with the scrollbars. some continuous forms seem to have issues also. subforms etc. basically anything with a scrollbar as i'm looking at it.

is there some kind of bug is it fixable? thank you so much

 

[GPGeorge]

Hi one of my clients if having a issue with long text box scrolling issues. when is starts everything is hard to read and scrunched up at the top i'm not exactly sure how to explain it i'm hoping someone knows what i'm saying and has a answer. we are going to update them to a new computers but will not be for a couple weeks and they are having issues adding data into these fields and they only seem to be the ones with the scrollbars. some continuous forms seem to have issues also. subforms etc. basically anything with a scrollbar as i'm looking at it.

is there some kind of bug is it fixable? thank you so much

Perhaps screenshots showing the problem would be helpful. Thank you.

 

[MajP]

Sounds like a bug dealing with the specific screen resolution.
In the mean time they can try the built in zoom to enter data
shift f2
Or you can build your own custom zoom box

How to make Record cell expandable for words

How to make Record cell expandable for words to Vertical to show complite words

www.access-programmers.co.uk

 

[MajP]

One thing that may be an issue is the available font

or if the chosen font is unavailable on the production machine, forcing the system to substitute a different font that requires more space.

 

[Cotswold]

Well MajP, after all of the years using Access I have to admit, I didn't know about Shift+F2. Probably the single most useful feature I've seen in some time.
Plus really useful to be able to expand the entries on editing a Query screen.

 

[MajP]

Well MajP, after all of the years using Access I have to admit, I didn't know about Shift+F2. Probably the single most useful feature I've seen in some time.
Plus really useful to be able to expand the entries on editing a Query screen

To launch from code

Public Function OpenZoomBox()
  DoCmd.RunCommand acCmdZoomBox
End Function

Now you can put this in most controls with a double click
Select all your controls that do not have an event handler already. Then in the On Dbl Click property
=OpenZoomBox

Then you do not have to remember the shift f2

 

[DickyP]

Well MajP, after all of the years using Access I have to admit, I didn't know about Shift+F2. Probably the single most useful feature I've seen in some time.
Plus really useful to be able to expand the entries on editing a Query screen.

I'd love to be "holier than thou" on this but actually I've done far worse - I went for years not realizing that right clicking on the start button was a shortcut to Explorer.

It has certainly been a feature since Access 97, when I wrote my own equivalent since I didn't like it as it was too small and I wanted to be able to open the zoom dialog as read-only.

 

[Cotswold]

I'd love to be "holier than thou" on this but actually I've done far worse - I went for years not realizing that right clicking on the start button was a shortcut to Explorer.

Many years ago I was at a client's office and she did the Rightclick which I didn't know about then.
I thought, "hell I'm supposed to be the expert here, better sharpen up!" Many users don't know that Ctrl+; will copy the cell above in a spreadsheet and a field in a datasheet. They were always pleased to be told about that.

On the don't know stuff I was once at a client's training him on an application and I said something like ;
"when the program opens up, by default this screen will open showing in date order"
He responded by saying "don't.....say words like default, I don't know what they mean"
From time to time I'd tell that story here and there, until one time in a busy office I little voice in the background said "what is a default"
After that I never told the story again anywhere near a customer.

 

[Gasman]

little voice in the background said "what is a default"

So they always paid their bills on time?

 

[isladogs]

Many users don't know that Ctrl+; will copy the cell above in a spreadsheet and a field in a datasheet. They were always pleased to be told about that.

Not quite true.
Ctrl+' (apostrophe) will copy the cell above in a spreadsheet and the above field in a datasheet

Ctrl+; (semicolon) enters today's date in a spreadsheet cell and the selected field in a datasheet
Ctrl+: (colon) enters the current time in a spreadsheet cell and the selected field in a datasheet

 

[Cotswold]

So they always paid their bills on time?

Sometimes I'd print the statement out on a piece of cardboard, with the message "THIS IS A STIFF REMINDER" in large letters.
Occasionally, I'd threaten County Court and they would always pay up then. A solicitor once told me that it was a simple task to do a DIY County Court claim. Providing I gave the debtor plenty of notifications and expressed my reluctance to waste the court's time. I can't confirm that was the case though because they always paid by the second notice. I did have a few really good clients who always paid late. No amount of encouragement hastened their payment. Undoubtably because their finance director liked to think he was getting extra credit from everyone. So with them I gave up and after working out their invoice, just added 8% or 10% to the total. That way both of us ended up happy.

@isladogs ; wrong & ' correct. I never told clients about the Ctrl+; because so often in my systems the date required was not "today"

 

[Gasman]

Sometimes I'd print the statement out on a piece of cardboard, with the message "THIS IS A STIFF REMINDER" in large letters.
Occasionally, I'd threaten County Court and they would always pay up then. A solicitor once told me that it was a simple task to do a DIY County Court claim. Providing I gave the debtor plenty of notifications and expressed my reluctance to waste the court's time. I can't confirm that was the case though because they always paid by the second notice. I did have a few really good clients who always paid late. No amount of encouragement hastened their payment. Undoubtably because their finance director liked to think he was getting extra credit from everyone. So with them I gave up and after working out their invoice, just added 8% or 10% to the total. That way both of us ended up happy.

@isladogs ; wrong & ' correct. I never told clients about the Ctrl+; because so often in my systems the date required was not "today"

What I meant is one can 'default' on a payment. So the word can have two meanings.

 

[payfast]

Perhaps screenshots showing the problem would be helpful. Thank you.

sorry for the delay in the upload the clients just sent me an image as you can see after they use a top to bottom scroll bar everything jumbles up then they can't type into long text boxes and all the words get jumbled up. i tried changing resolution etc. with no luck and it dosn't happen all the time but when it dose rebooting don't help either very strange.

 

[payfast]

It is logged into a remote computer i forgot to say sorry.

 

[GPGeorge]

sorry for the delay in the upload the clients just sent me an image as you can see after they use a top to bottom scroll bar everything jumbles up then they can't type into long text boxes and all the words get jumbled up. i tried changing resolution etc. with no luck and it dosn't happen all the time but when it dose rebooting don't help either very strange.

That looks to me like it might be related to monitor size and resolution, then.

Check out Colin's Form Resizer.

 

[isladogs]

I can't really see what you mean from the screenshot so don't know whether my automatic form resizing will help.
This is the link to the first article in a series of four:

Automatic Form Resizing 1

Use automatic form resizing (AFR) to ensure that forms and their controls are automatically resized and repositioned for any screen size & resolution. It can also be used to add a zoom feature to Access forms

www.isladogs.co.uk