Access, Citrix & Outlook

[NaKin]

I have a large, broadly distributed database that was moved onto a Citrix server to help speed up access. When it was a fe/be system everything worked great except for the speed. Now they've moved it & I have a problem- actually 2.

A button on one of the forms generates an email to inform those who have an interest in the incident via a sendobject command. Outlook resides on the server. Each time someone tries to send the email they have to enter the exchange server address and their user ID even if they've done it before. To top it off if they can not send more than one email per sesson. They have to disconnect from the server completely and re logon to Citrix if they need to send another email. (and there's still no guarentee it'll work) I'm pretty sure a new instance of Outlook is openned on the server for each user that sends an email.

Any ideas? Should I just disable this option and have the emails sent out all together at night?

Thanks for helping a newbie and I promise to help those who I can in return.

 

[mission2java_78]

Citrix is a dummy terminal..basically you get a dump on the client side. This means that each client logging into citrix needs a citrix license and the only thing sent via citrix is video and keystrokes. HKEY_LOCAL_MACHINE in your citrix registry points to the actual machine and affects ALL users.

From what it sounds like your setup is not correct. You need someone to configure Citrix so that your regular Windows NT login carries over from your current setup to your citrix setup. Meaning when you login it should accept as parameters (via login screen) the user name and the password that you normally use on your client pc. Then outlook knows who you are.

Also ... try to use the Outlook object model rather than the DoCmd object.

Jon

 

[NaKin]

Thanks,

Unfortunately Citrix is set up properly . Did a trial run using the object model & looks like the sendobject is the culprit, Thanks much.

Now all that's left is the re-write...it's a nested select with a bunch of ifs thrown in for good measure - will see you in a week LOL

Thanks again.