Groundrush
Registered User.
- Local time
- Today, 23:37
- Joined
- Apr 14, 2002
- Messages
- 1,376
KenHigg said:I would start with letter of apology for the scene in the store with a full examination of what happened and acknowledge that is may have been your oversight but that surely some other customers of theirs may be able use the product you wish to return and ask them to reconsider.
If they remain stubborn, and if you really want to put in the effort, I would tell them in a second letter that you intend to picket outside their business (legally of course) until they concede.
Just my 2 cents
....
Not that they would notice but a friend of mine bought some laminate the other day but I put him off from buying from the place I bought from so he went elsewhere....
