Hi,
Has anyone come across this before?
I'm creating a report which displays the amount of calls we've received and who they are from.
Within the report I've got a field called "caller" and this info is pulled from the source query. Next to it I've got a field caller "callerCounter" which as suggests, give me a number of times that caller has called in.
This works fine.
I've also got a field "totalCounter" which displays the total number of calls received irrespective of the caller. Again works fine. The "callerCounter" works on a =count([calller]) expression, whilst the total works on a =DCount expression.
I'm now trying to get a third box to display the percentage.
I've used "=sum([callerCounter]/[totalCounter])*100" but every time i run the report it asks me to define the parameter for the two counters;
It's as if it's trying to calculate the percentage first before figuring out what the individual numbers are; how do i get it to work out the total and caller figures first before running the percentage sum?
If someone could point me in the right direction it would be appreciated.
Thanks
Has anyone come across this before?
I'm creating a report which displays the amount of calls we've received and who they are from.
Within the report I've got a field called "caller" and this info is pulled from the source query. Next to it I've got a field caller "callerCounter" which as suggests, give me a number of times that caller has called in.
This works fine.
I've also got a field "totalCounter" which displays the total number of calls received irrespective of the caller. Again works fine. The "callerCounter" works on a =count([calller]) expression, whilst the total works on a =DCount expression.
I'm now trying to get a third box to display the percentage.
I've used "=sum([callerCounter]/[totalCounter])*100" but every time i run the report it asks me to define the parameter for the two counters;
It's as if it's trying to calculate the percentage first before figuring out what the individual numbers are; how do i get it to work out the total and caller figures first before running the percentage sum?
If someone could point me in the right direction it would be appreciated.
Thanks