ComradeGrumbles
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- Jul 9, 2014
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I have an interesting question for anyone who'd like to help me tackle this.
I have a calculated field that is a total based on 5 other fields. These fields are rankings of priority on individual categories, while the calculated field is a total priority ranking for the entire record. (A ticket) The 5 categories are prioritized, and the calculated field runs it through our equation to determine the overall priority of each ticket.
Now, some tickets don't have individual priority numbers in their categories. Therefore, no total priority number is calculated in the calculated field. We would like these tickets to be given a manual total priority, but we can't manually enter numbers into the calculated field to do this.
Is there a way of saying this to the calculated field... "Use the equation to run the individual categories to come up with your total. IF there are no numbers in those categories, reference the field 'Manual Priority' to find your number."
This way, we'd like to keep all of the total priorities in the calculated field. It's just that some of them have to be manually entered because there will be no individual priority categories to calculate the total by.
The current formula for this total priority field is...
(([Size of Financial Risk?]*20)+([Impact on Internal Customers]*15)+([Non-Financial Impact]*20)+([Impact on External Customers]*30)+([Estimated # of Clients Impacted]*15))
I'd like to say, "Do that... or use this manual field if that equation turns out to be nothing."
Any ideas? I appreciate any help you can give.
I have a calculated field that is a total based on 5 other fields. These fields are rankings of priority on individual categories, while the calculated field is a total priority ranking for the entire record. (A ticket) The 5 categories are prioritized, and the calculated field runs it through our equation to determine the overall priority of each ticket.
Now, some tickets don't have individual priority numbers in their categories. Therefore, no total priority number is calculated in the calculated field. We would like these tickets to be given a manual total priority, but we can't manually enter numbers into the calculated field to do this.
Is there a way of saying this to the calculated field... "Use the equation to run the individual categories to come up with your total. IF there are no numbers in those categories, reference the field 'Manual Priority' to find your number."
This way, we'd like to keep all of the total priorities in the calculated field. It's just that some of them have to be manually entered because there will be no individual priority categories to calculate the total by.
The current formula for this total priority field is...
(([Size of Financial Risk?]*20)+([Impact on Internal Customers]*15)+([Non-Financial Impact]*20)+([Impact on External Customers]*30)+([Estimated # of Clients Impacted]*15))
I'd like to say, "Do that... or use this manual field if that equation turns out to be nothing."
Any ideas? I appreciate any help you can give.
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