Hyperlink to PDF doesn't work with Acrobat 7?

  • Thread starter Thread starter JCabralda
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JCabralda

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Hello,

I am currently on maternity leave and trying to troubleshoot this from home, so I hope I've got all the details right!

Our form, which shows details of a specific document, contains a hyperlink field into which we insert a link to the PDF file of that document...then we can just click the link to open the PDF. We've never had a problem with this. However, since I left, the office has upgraded to Acrobat 7 and the links no longer work. Apparently when you click on the link it looks like Acrobat just opens and closes immediately. They are using Access 2003.

Anyone have any experience with this, or any suggestions on what to try? I'm not even sure where to start.

Thanks!
Jen
 
No clue here yet either

Not sure. Hit the same problem here; upgraded to 7.0 pro and you can see acrobat open, but then closes. You can even already have Acrobat open...see the linked file open...then closes.....?????

Any help??? Anyone??
 
Upgrade Adobe solve the problem...

Hi

The problem is due to bug in Adobe. There is update for Adobe which fix it.
Run Adobe Reader, then Help, check for updates.
It will get the following update among the list of updates:
Adobe Acrobat 7.0.1 and Reader 7.0.1 Update (critical update and the size is 4.68 MB). Once it is updated, it should work properly.

P.S. As a side-effect, you may encounter error whenever opening Word or Excel. To sort it, search for the files PDFMaker*.* and move each of them from their source folders to any backup folder.

Regards,
Sherif
 
Thanks!!!!

Thanks....I have been trying to fix this problems for 2 days now!!!!!!! :D
 

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