jesusoneez
IT Dogsbody
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- Joined
- Jan 22, 2001
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- 109
Hi everyone.
I've just started a new role as Database Manager, and have been tasked with identifying problems with their current, 15 year old relational database (4D). Generally speaking it's a contact management database designed for targeting specific business markets for specific conferences and events. The problem I have with it is that a company on the database can only be assigned one business type, when many companies can come under several business types. The result of this is that we're not getting through to as many potential customers as we would like.
Apart from adding two or three more business type fields into the database (making searching a bigger pain in the rear), can anyone think of any other way to handle this from a theoretical perspective? Like I say, apart from adding more business type fields, or greatly generalizing the business types themselves (the result being reaching more potential customers, but likely reaching many of the wrong type and increasing costs), I'd be interested to see if anyone has other ideas.
It may also be worth noting that the database is a contact-centric database as opposed to a company-centric database...I'm thinking it may work better as a company-centric database but that's a different issue.
Thanks,
Steve
I've just started a new role as Database Manager, and have been tasked with identifying problems with their current, 15 year old relational database (4D). Generally speaking it's a contact management database designed for targeting specific business markets for specific conferences and events. The problem I have with it is that a company on the database can only be assigned one business type, when many companies can come under several business types. The result of this is that we're not getting through to as many potential customers as we would like.
Apart from adding two or three more business type fields into the database (making searching a bigger pain in the rear), can anyone think of any other way to handle this from a theoretical perspective? Like I say, apart from adding more business type fields, or greatly generalizing the business types themselves (the result being reaching more potential customers, but likely reaching many of the wrong type and increasing costs), I'd be interested to see if anyone has other ideas.
It may also be worth noting that the database is a contact-centric database as opposed to a company-centric database...I'm thinking it may work better as a company-centric database but that's a different issue.
Thanks,
Steve
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