Just a thought. I had a customer a couple of years ago that had installed a db on a computer and kept telling me that certain things weren't showing up. They sent the program back to me and it worked fine on my machine. In the end, they figured out that particular machine had some sort of strange color theme set up and it was using some of the same colors for foreground and background and so some things 'disappeared'. I can't remember if it was a windows setting or Access setting or what, but it is something you could look into. Other than that, I don't have a clue what it might be.