I am using Access 2003, running under Windows XP SP3. I do not know whether this is an Access problem or not, but cannot find any suggestions anywhere for a solution.
A user modified a report and has problems with the new version. In trying to resolve these, I set up a db with both the original and amended versions of the report.
The report is supposed to print on the default printer, set for A4 paper. For unknown reasons, the paper size is set to 'Letter' in both versions. Both the user's and my default printer properties are set to A4 paper.
When I change the paper size [using File/Page Setup], the original report accepts the change, but the amended report will not accept it and continually reverts back to 'Letter'.
When I make the change on the amended report, it appears to accept it, and when I close the report, it asks if I want to save changes. However, when I then reopen the report [design mode], the paper size has reverted to 'Letter'. If I make the change and then immediately go back into File/Page Setup, it has already reverted back to 'Letter'. I have tried changing to a different size, e.g. A3, but the same thing happens. I can change the paper 'Source' and this change is accepted.
As far as I am aware, the only difference between the two versions of the report is the position of a couple of fields on the page.
Can anyone offer an explanation?
A user modified a report and has problems with the new version. In trying to resolve these, I set up a db with both the original and amended versions of the report.
The report is supposed to print on the default printer, set for A4 paper. For unknown reasons, the paper size is set to 'Letter' in both versions. Both the user's and my default printer properties are set to A4 paper.
When I change the paper size [using File/Page Setup], the original report accepts the change, but the amended report will not accept it and continually reverts back to 'Letter'.
When I make the change on the amended report, it appears to accept it, and when I close the report, it asks if I want to save changes. However, when I then reopen the report [design mode], the paper size has reverted to 'Letter'. If I make the change and then immediately go back into File/Page Setup, it has already reverted back to 'Letter'. I have tried changing to a different size, e.g. A3, but the same thing happens. I can change the paper 'Source' and this change is accepted.
As far as I am aware, the only difference between the two versions of the report is the position of a couple of fields on the page.
Can anyone offer an explanation?