AccessWillKill
Registered User.
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- Today, 17:26
- Joined
- Oct 2, 2010
- Messages
- 50
Hello,
I've been tasked in the last few months by my bosses to make a database for a client who has requested our database to be different from anything we usually create and also to take out percentages from the underlying data.
The client company also wants the source data (presumably to correlate with the reports created from the queries). While getting a percentage itself is not very difficult, my mind has completely froze on how to get this information out of it using reports and queries.
A major example of this is they would like the percentage of written responses our company takes on their behalf, between a set date. Oh they only want logs where the log has been confirmed and cleared. I.E. the case has been closed.
While i can input the criteria, you also need to count all other logs created between the time period and all the logs in the time period that are classed as 'written' logs. This gives you the numbers to do the percentage
so it would be:
count of closed 'written' logs(between the date period) / count of total closed logs (again between the date period) * 100 = the percentage i need
i've spent months in meeting after meeting constantly having to change things for this client, so if it is glaringly obvious what is needed to get these results from queries feel free to gloat and mock
cheers
I've been tasked in the last few months by my bosses to make a database for a client who has requested our database to be different from anything we usually create and also to take out percentages from the underlying data.
The client company also wants the source data (presumably to correlate with the reports created from the queries). While getting a percentage itself is not very difficult, my mind has completely froze on how to get this information out of it using reports and queries.
A major example of this is they would like the percentage of written responses our company takes on their behalf, between a set date. Oh they only want logs where the log has been confirmed and cleared. I.E. the case has been closed.
While i can input the criteria, you also need to count all other logs created between the time period and all the logs in the time period that are classed as 'written' logs. This gives you the numbers to do the percentage
so it would be:
count of closed 'written' logs(between the date period) / count of total closed logs (again between the date period) * 100 = the percentage i need
i've spent months in meeting after meeting constantly having to change things for this client, so if it is glaringly obvious what is needed to get these results from queries feel free to gloat and mock
cheers