hi
Dick,
if she wants a contact management system, here is one that is free and fairly basic (I do have one that is more complex). You are welcome to use it for your training too, as with anything I have publicly posted.
My Contacts
https://www.msaccessgurus.com/tool/MyContacts.htm
When you open the database, the contact form opens, where you can manage your most important contact information. When that form is unloaded, the main menu form opens, which also has a command button to delete all the sample data so you can put YOUR contacts in, and choices to open lookup tables for editing.
Humans and companies or organizations are all contacts. Look at Status Bar Text in lower left to see notes for each control as you tab from control to control in the form..
Aside from the obvious (name, dob, address, phone, email, url) ...
"Category" and "Lists" are whatever you want them to be ... you can see some ideas in the sample data.
Head contact is for relating a contact to a company, organization, club, head-of-household, or any other hierarchical relationship that bears the most importance with this contact. For example, if you are on a contact record of someone who works for a company (that is also a contact), you can select the company, creating a relationship between the two records.