The query did not run or the database table could not be opened

lekkala

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I have this Excel spreadsheet to display live SQL data. It was working fine and then suddenly a few users cant refresh data it gives the following message "The query did not run, or the database table could not be opened" and other users can.
 
Validate the connections.
Are these users on other versions than the rest?
 
How to validate the connections? Can you please explain

Yes some users have a different version of excel
 

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