ComradeGrumbles
Registered User.
- Local time
- Yesterday, 17:40
- Joined
- Jul 9, 2014
- Messages
- 20
I searched around the forums but couldn't quite find this question.
I have a ticket database where tickets are added to access with no priority scores on them. Over time, meetings and discussions, those tickets are given scores through a form on my database.
What I would like to do is somehow add a timestamp that shows exactly when a ticket went from being unscored, to having a priority score assigned to it. Note, before the ticket is scored; the Priority Score field is still blank. Null?
An idea I had was to somehow put a timestamp on the "Priority Score" field in my form that will only timestamp when that field goes from being blank to when it gets a number for the first time. It will not change the timestamp when that number is changed down the road. (We edit the priority scores, but I only want to know when the ticket was actually scored for the first time. This is for reporting purposes, how many new tickets we score each month, etc)
Could I do something along the lines of assigning code to the BeforeUpdate value of my Priority field on the form? Although I'm assuming this would put up a timestamp any time the field is altered afterwords also. I'm still getting the hang of this. What do you suggest?
Thanks!
I have a ticket database where tickets are added to access with no priority scores on them. Over time, meetings and discussions, those tickets are given scores through a form on my database.
What I would like to do is somehow add a timestamp that shows exactly when a ticket went from being unscored, to having a priority score assigned to it. Note, before the ticket is scored; the Priority Score field is still blank. Null?
An idea I had was to somehow put a timestamp on the "Priority Score" field in my form that will only timestamp when that field goes from being blank to when it gets a number for the first time. It will not change the timestamp when that number is changed down the road. (We edit the priority scores, but I only want to know when the ticket was actually scored for the first time. This is for reporting purposes, how many new tickets we score each month, etc)
Could I do something along the lines of assigning code to the BeforeUpdate value of my Priority field on the form? Although I'm assuming this would put up a timestamp any time the field is altered afterwords also. I'm still getting the hang of this. What do you suggest?
Thanks!