Hi There,
I want to set a rule where employees cannot change the "Status" from "Active" to "Closed" if there is no date entered in the "Actual Closure Date" field.
The 2 fields I am trying to create a rule for are called 'Actual Closure Date' and 'Status'.
When we raise an incident the 'Status' is set to 'Active' and the 'Actual Closure Date' field is left blank as it hasn't yet been closed.
What I want to do is prevent people setting the 'Status' to 'Closed' when they havent entered a date in the 'Actual Closure Date' field.
The Form name is called 'Issue Details' and the information is stored in a table called 'Issues'. Hopefully that makes sence aha!
It is probably very simple but I am just confussing myself now, and thats not good at 09:00 aha! Any help is greatly appreciated.
All the best
Stu
I want to set a rule where employees cannot change the "Status" from "Active" to "Closed" if there is no date entered in the "Actual Closure Date" field.
The 2 fields I am trying to create a rule for are called 'Actual Closure Date' and 'Status'.
When we raise an incident the 'Status' is set to 'Active' and the 'Actual Closure Date' field is left blank as it hasn't yet been closed.
What I want to do is prevent people setting the 'Status' to 'Closed' when they havent entered a date in the 'Actual Closure Date' field.
The Form name is called 'Issue Details' and the information is stored in a table called 'Issues'. Hopefully that makes sence aha!
It is probably very simple but I am just confussing myself now, and thats not good at 09:00 aha! Any help is greatly appreciated.
All the best
Stu
