Meinthecorner
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- Today, 17:58
- Joined
- Nov 29, 2008
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Hello - Need some suggestions on the way forward with a Form \ Report design.
There are two parts to data, 15 fixed fields, ie customer name, address, tell, serial number etc all laid out in a MS Word Document.
The second part currently consists of 20 MS Word Docs that are just numbered lines of Text with the Bold parts telling the employee what data they need and where to put it. The employee selects the Word Doc depending on the type of customer problem.
So at the moment, the employee fills in the first part of the Word Doc (fixed standard fields), they then select the correct template for the problem at hand and fill in the Bold Area's required, copy the Text and then pasted into the first Word Doc.
........ Before any of this Word Doc Creation, they first have to copy the data from Our Customers CRM system, paste it to columns in an Excel file, then they use the excel file to populate the MS Word Docs.
My problem
----------------
I want to get rid of MS Word and Excel so they paste the data straight into an Access Form(s) The first fixed part is fine, it's how I'm going to deal with 20 Templates that I'm struggling to find a decent solution.
What i would like, is for the agent to select a template name from a ComboBox and after update only show them the fields they need to complete.
Bear in mind that each template has maybe 6 unique data fields, so I could just have a flat table and a form with a huge amount of hidden fields and they only show when their corresponding template is selected. This would result in a form with 200 potential hidden text fields.
My next idea was to have a new form for each template that loads as a popup form. This means 20 new forms to build.
So my question is, Am i missing a way of handling this type of data collection? Any other idea's?
There are two parts to data, 15 fixed fields, ie customer name, address, tell, serial number etc all laid out in a MS Word Document.
The second part currently consists of 20 MS Word Docs that are just numbered lines of Text with the Bold parts telling the employee what data they need and where to put it. The employee selects the Word Doc depending on the type of customer problem.
So at the moment, the employee fills in the first part of the Word Doc (fixed standard fields), they then select the correct template for the problem at hand and fill in the Bold Area's required, copy the Text and then pasted into the first Word Doc.
........ Before any of this Word Doc Creation, they first have to copy the data from Our Customers CRM system, paste it to columns in an Excel file, then they use the excel file to populate the MS Word Docs.
My problem
----------------
I want to get rid of MS Word and Excel so they paste the data straight into an Access Form(s) The first fixed part is fine, it's how I'm going to deal with 20 Templates that I'm struggling to find a decent solution.
What i would like, is for the agent to select a template name from a ComboBox and after update only show them the fields they need to complete.
Bear in mind that each template has maybe 6 unique data fields, so I could just have a flat table and a form with a huge amount of hidden fields and they only show when their corresponding template is selected. This would result in a form with 200 potential hidden text fields.
My next idea was to have a new form for each template that loads as a popup form. This means 20 new forms to build.
So my question is, Am i missing a way of handling this type of data collection? Any other idea's?