Bug with LTSC version 2408 ?

[Minty]

Is anyone else having issues with LTSC version below?

Microsoft® Access® LTSC MSO (Version 2408 Build 16.0.17932.20602) 64-bit

I have a client with a mixture of licences and the one above is crashing after initial opening, the will only open in safe mode.
The same database file opens fine on O365, and LTSC 2021 versions.

There was an update release on Tuesday, but that doesn't seem to have been applied, even after trying to force an update.
We've tried a repair, then a reinstall, and even a different licence key.

 

[CJ_London]

not sure it is related but I have been having issues with access not closing properly - it leaves an access instance in task manager>background processes, doesn't cause access to crash, just won't start. So I would check task manager to see if that is happening to you. If it is, delete or end the instance and see if that solves to problem. If it does, then what worked for me was a clean boot - disable all startup processes and reboot. Then reenable them and reboot again. See this link for the process I used to clean boot

How to perform a clean boot in Windows - Microsoft Support

Describes how to use the clean boot process to troubleshoot a problem in Windows

support.microsoft.com

 

[Minty]

@CJ_London That's a interesting idea, and one I hadn't considered, although there have been numerous reboots.

 

[BlueSpruce]

Is anyone else having issues with LTSC version below?

Microsoft® Access® LTSC MSO (Version 2408 Build 16.0.17932.20602) 64-bit

I have a client with a mixture of licences and the one above is crashing after initial opening, the will only open in safe mode.
The same database file opens fine on O365, and LTSC 2021 versions.

There was an update release on Tuesday, but that doesn't seem to have been applied, even after trying to force an update.
We've tried a repair, then a reinstall, and even a different licence key.

Is this happening on Windows 11, but not on Win 10?

 

[Minty]

I don't know, however it definitely looks like a bug, as installing the 2021 version has cured the issue.

 

[BlueSpruce]

I don't know, however it definitely looks like a bug, as installing the 2021 version has cured the issue.

Can you tell us on which Windows it occurred so others can repro the bug?