Cannot Close DB in multiuser environment

[Lucy]

When users try to close Access 97 databases (and this happens in several offices) we sometimes get the following three messages e.g.

Couldn't save; currently locked by user 'Admin' on machine 'CSL600'

Followed by

The Save Operation Failed

Followed by

Out of Memory

Any solutions?

 

[KenHigg]

a. Do you know where 'CSL600' is located?
b. Can you have the network admin force everyone out of the folder/fle?

 

[Lucy]

a. Yes I know where CSL600 is located

b. People are working on the database, I don't want to force them out, I just want to know how to unlock the database so others can close down when they no longer need it.

 

[ghudson]

Sounds like everybody does not have full permissions to the files within the directory that the db is located in. Also sounds like the db is not split.

 

[KenHigg]

Sometimes getting everyone out will resolve some obscure record edit conflicts. Also, good point by ghudson - is the db split?