I am running Windows XP Media Edition that came with Sonic DLA for formatting CDs. It works just fine for CD-RW CDs, but it will not recognize blank CD-Rs. Nor will it allow me to format them or save to them. In addition, CD-RWs that have been burned using this drive are not "open" on other PCs. I have had Dell replace the drive thinking it was broken, but now I think it was the program. I really like the basic Roxio program for formatting CDs that comes free with some PCs. It is on my computer at work. How can I either...1. Get a copy of the free Roxio software or 2. copy files to a CD-R on the program I've got? Thanks for your help!