juancarlos
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- Jan 29, 2019
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Hello!
I have two tables, one is the "Cases" which has a ton of fields, including:
Policy, Name, Date Opened, Date Closed, Correspondent, etc. No duplicates allowed.
The other table is "Phone Calls", which has, among others:
Policy, Who Called, Relationship, Date/Time, Who Took The Call, Message, etc.
They're linked by the Policy field, so any Case could have several phone calls.
The correspondents use a form that displays the Case information neatly. When anyone gets a call, they check this form to see if there's a Case open, if there is, they click a button within this form that opens another form to log the phone call. What I want to do is take the current Case displayed on their screen (the one they just found) and have it populate the corresponding field in the Phone Call form. Currently, they get a blank form and they must make sure to enter the correct policy number so that the call gets matched.
I thought maybe a macro that would, upon clicking a button, copy the Policy field, open the form, paste the policy number into the Policy field of the new form might be a solution...but I haven't figured out a way to implement that. Or there may be a much simpler way of doing this.
Any insight will be greatly appreciated.
-JC
I have two tables, one is the "Cases" which has a ton of fields, including:
Policy, Name, Date Opened, Date Closed, Correspondent, etc. No duplicates allowed.
The other table is "Phone Calls", which has, among others:
Policy, Who Called, Relationship, Date/Time, Who Took The Call, Message, etc.
They're linked by the Policy field, so any Case could have several phone calls.
The correspondents use a form that displays the Case information neatly. When anyone gets a call, they check this form to see if there's a Case open, if there is, they click a button within this form that opens another form to log the phone call. What I want to do is take the current Case displayed on their screen (the one they just found) and have it populate the corresponding field in the Phone Call form. Currently, they get a blank form and they must make sure to enter the correct policy number so that the call gets matched.
I thought maybe a macro that would, upon clicking a button, copy the Policy field, open the form, paste the policy number into the Policy field of the new form might be a solution...but I haven't figured out a way to implement that. Or there may be a much simpler way of doing this.
Any insight will be greatly appreciated.
-JC