I have a group of customers in a database (aprox 600) and a small group (<10) of people who service those customers.
I am able to run a report for each service person which lists all the necessary customer info for any particular day and gives me a total on each report of the number of customers being serviced.
What I want to do is generate 1 report that lists each service person and the total customers for that person. I would then like to have the total customers being serviced also on that report.
I think part of my problem stems from not knowing enough about access when I started. All my customer info is in 1 table. Several of my service people are handling 2 groups of customers (distinction between groups is geographical). I over came that issue by combining my customer groups when I created my queries for each service person.
I feel like I'm too far in to vevamp the whole system as I have forms created to input data and print reports with the help of macros.
I did figure out how to create a report that has the customer totals, but the report shows those totals by geographic area and not necessarily by service person. The commands I used to get this are in header area of the report. Because of this it seems that I can't get a customer total.
Any suggestions would be helpful. Thanks!
I am able to run a report for each service person which lists all the necessary customer info for any particular day and gives me a total on each report of the number of customers being serviced.
What I want to do is generate 1 report that lists each service person and the total customers for that person. I would then like to have the total customers being serviced also on that report.
I think part of my problem stems from not knowing enough about access when I started. All my customer info is in 1 table. Several of my service people are handling 2 groups of customers (distinction between groups is geographical). I over came that issue by combining my customer groups when I created my queries for each service person.
I feel like I'm too far in to vevamp the whole system as I have forms created to input data and print reports with the help of macros.
I did figure out how to create a report that has the customer totals, but the report shows those totals by geographic area and not necessarily by service person. The commands I used to get this are in header area of the report. Because of this it seems that I can't get a customer total.
Any suggestions would be helpful. Thanks!