Database now crashes and/or restarts (1 Viewer)

Mahall906

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Hi all!
The last time I used my daily database was 24/12. Since 29/12 the database will crash and restart when attempting to put in a hyperlink in a form field. This is a new issue and has never happened before. Hyperlinks that are already added work perfectly fine. It is happening on all forms and on different databases.
I am wondering if there is a simple fix or will it be a software issue that I will need to go to our IT team with to roll back any updates etc?
I have tried relocating the database (from a shared drive to local) and compacting and repairing.
The database is saved as and ACCDB.
Any help would be appreciated.
 

Gasman

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Any Office or windows updates in that time?
 

Mahall906

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Any Office or windows updates in that time?
I thought the same, and yes, there has been. I have checked colleagues PC's, with the same updates and they have no problems. I have 'logged' into another machine and its doing it on that.

I have logged the problem with our IT service but no doubt it will take them nearly six months to reply!🤦‍♂️

p.s. I work for a local authority so security on IT is a bit daft.
 

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Gasman

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Get a colleague to log into that other computer. If it works for them, then it would be something in your profile, so perhaps ask IT what they changed?
 

CJ_London

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Googling your question I found this link. 5 or 6 years old but worth trying the suggestions
 

Mahall906

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Get a colleague to log into that other computer. If it works for them, then it would be something in your profile, so perhaps ask IT what they changed?
Googling your question I found this link. 5 or 6 years old but worth trying the suggestions

Thank you. Both option tried and tested with the same results. A bit more 'Googling' and testing reveals its not just Access and is affecting all the usual, Word, Excel etc.
Has to be the recent update.
 

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