Question Error after security patch update.

[RogueStorm]

My company has sold, since 1997, an Access application to numerous clients nationwide (UK) who for various reasons are running versions of Access from 2000 onwards. A client, running 2003, has recently installed the following Microsoft security patch MS10-0044 - KB981716. They are now receiving the infamous "There isn't enough memory to perform this operation. etc" when they run our application. They have the application on a "non-patched" PC and it works fine.
There is also another dialog that shows Action Failed. Normally we send the client a new "front end" mde as the old one can become corrupt. This time it does not work. Any help, enlightenment appreciated.

 

[JANR]

There is a hotfix for 2003 here: http://support.microsoft.com/kb/945674 it might solve the issue

JR

 

[RogueStorm]

Thanks for the reply, however, I am slightly confused. The security patch that my customer has installed (KB981716) is dated July 2010 yet the hot fix you are reccomending (KB945674) is dated December 2007.

 

[SOS]

Thanks for the reply, however, I am slightly confused. The security patch that my customer has installed (KB981716) is dated July 2010 yet the hot fix you are reccomending (KB945674) is dated December 2007.

That is definitely not the path to take. Since this security update has caused a problem, you might try calling Microsoft and explain the situation. They might not charge for this support call due to the situation.