Looking for method to issue Refunds

[conbrad]

I am trying to develop a method for issuing a Refund on an existing order.
I have an orders table with ORDER_ID as Prim Key AutoNum.
I have a form set up for NEW orders.
I have another form set up for finding/viewing Existing Orders.
Can someone give me some advice on how I go about issuing a refund on an existing order? My business acumen is lacking and I don’t know the proper procedure for this.
I don’t think I should allow editing of the Existing Order, because there would be no record of the original. My concern is that I have queries and reports based on the Orders Table that obviously have to reflect any Refunds that might have been issued.

Thanks for any help.

 

[Parker]

We use a credit note system. This means that the origonal order information is untouched and the information on returns/refunds etc can be recorded seperatly and used to update accounts etc.