Hi
I am a telemarketer and need help with how to merge fields into one - bear with me i am trying to explain this as fully as i can!
I have essentially 3 main tables
Company (with Company AutoID)
Contacts (with Company ID to link to company and Contact AutoID) and
Calls (with Contact ID to link to contacts and Call AutoID)
Every time i make a call to a particular contact at a company i record a call which adds a record to the calls table (consists of fields: CallID, ContactID, Date, Notes, Action) e.g. Fred Bloggs works for CompanyABC. When I call him, a new call is created in the calls table for each date and call that I make.
So at the moment each call is logged separately. I need to return the data to a client. Instead of them having each call shown separately I somehow need to merge all of the call dates and notes fields into a new Master Calls field.
FOR EXAMPLE At the moment the data returned would look a little like this.
CallID 1, Company ABC, Fred Bloggs 1/1/8 he told me to call in October
CallID 57, Company ABC, Fred Bloggs 10/7/8 Appointment made
I need to return the data so it looks like this
Company ABC. Fred Bloggs, 1/1/8: He told me ot call in October 10/7/8 Appointment Made.
Essentially I need the master notes field to show me the date and the notes of each call (in date order)
CAN ANYONE HELP ME?
x
I am a telemarketer and need help with how to merge fields into one - bear with me i am trying to explain this as fully as i can!
I have essentially 3 main tables
Company (with Company AutoID)
Contacts (with Company ID to link to company and Contact AutoID) and
Calls (with Contact ID to link to contacts and Call AutoID)
Every time i make a call to a particular contact at a company i record a call which adds a record to the calls table (consists of fields: CallID, ContactID, Date, Notes, Action) e.g. Fred Bloggs works for CompanyABC. When I call him, a new call is created in the calls table for each date and call that I make.
So at the moment each call is logged separately. I need to return the data to a client. Instead of them having each call shown separately I somehow need to merge all of the call dates and notes fields into a new Master Calls field.
FOR EXAMPLE At the moment the data returned would look a little like this.
CallID 1, Company ABC, Fred Bloggs 1/1/8 he told me to call in October
CallID 57, Company ABC, Fred Bloggs 10/7/8 Appointment made
I need to return the data so it looks like this
Company ABC. Fred Bloggs, 1/1/8: He told me ot call in October 10/7/8 Appointment Made.
Essentially I need the master notes field to show me the date and the notes of each call (in date order)
CAN ANYONE HELP ME?
x