Hi there, hopefully you guys can help me with a problem I'm having with a DB.
We have an Product Returns database we create which is used when a customer needs to return a product for a replacement, repair, testing etc. Currently it works fine buts quite limited in that if a user returns 1 item no problem, all the details go in OK. However, if a user needs to return 5 items all we can do is specifiy 5 in a quanity field and then add exta information about the items into a general description field. We also need to be able to assign these to different departments.
For example. The request has been logged, customer has a returns number and the items turn up. In these we have 10 items of which 4 need to go to department one, 3 to department two, 1 to department three and 2 to department four. Creating this form I'm OK with.
Next however is the problem. What we then want to do is have a form come up for each department in turn, with a dropdown list or text field for the number of items that are to go for that department. So if there were 4 items for department one I'd want 4 boxs to appear, then on the next screen I would need 3 boxes to appear for department two.
The info needs to be kept separate as well as later on when items have been repaired or whatever we need to be able to mark individual items are compeleted.
I'm really stumped on how I would get differing quantities to be associated with one main record and how I'd get these auto numbered etc?
Anyone help with this please?
We have an Product Returns database we create which is used when a customer needs to return a product for a replacement, repair, testing etc. Currently it works fine buts quite limited in that if a user returns 1 item no problem, all the details go in OK. However, if a user needs to return 5 items all we can do is specifiy 5 in a quanity field and then add exta information about the items into a general description field. We also need to be able to assign these to different departments.
For example. The request has been logged, customer has a returns number and the items turn up. In these we have 10 items of which 4 need to go to department one, 3 to department two, 1 to department three and 2 to department four. Creating this form I'm OK with.
Next however is the problem. What we then want to do is have a form come up for each department in turn, with a dropdown list or text field for the number of items that are to go for that department. So if there were 4 items for department one I'd want 4 boxs to appear, then on the next screen I would need 3 boxes to appear for department two.
The info needs to be kept separate as well as later on when items have been repaired or whatever we need to be able to mark individual items are compeleted.
I'm really stumped on how I would get differing quantities to be associated with one main record and how I'd get these auto numbered etc?
Anyone help with this please?