SELECT [2 AHTVolData_QRank].[Agent EIN], [2 AHTVolData_QRank].[Agent First Name], [2 AHTVolData_QRank].[Agent Last Name], [2 AHTVolData_QRank].OUC, [2 AHTVolData_QRank].LOB, [2 AHTVolData_QRank].[T2R/L2C], [2 AHTVolData_QRank].[Friendly Queue Name], [2 AHTVolData_QRank].[Interaction Type], [2 AHTVolData_QRank].[Volume Count], [2 AHTVolData_QRank].[Agent AHT for this Q], [2 AHTVolData_QRank].[Advisor Total Handle Time for these Items], [2 AHTVolData_QRank].[% of Agents work on this Q], [% of Agents work on this Q]*([TMB]) AS [Prod Score for Q], [Prod Score for Q] AS [PROD SCORE], [2 AHTVolData_QRank].[Q Rank], [3 AHTVolData_OutOf].[Out Of], ([Top]+[Mid]+[Bott]) AS TMB, IIf([Q Rank]<=([Out of]/3),1,0) AS [Top], IIf([Top]+[Bott]=0,2,0) AS Mid, IIf([Count Advisors]<3,0,(IIf([Q Rank]>(([Count Advisors]/3)*2),3,0))) AS Bott, AHTVolData_THT.[Total Handle Time for Advisor]
FROM (([2 AHTVolData_QRank] INNER JOIN HIDE ON [2 AHTVolData_QRank].[Friendly Queue Name] = HIDE.[Friendly Queue Name]) INNER JOIN [3 AHTVolData_OutOf] ON [2 AHTVolData_QRank].[Friendly Queue Name] = [3 AHTVolData_OutOf].[Friendly Queue Name]) INNER JOIN AHTVolData_THT ON [2 AHTVolData_QRank].[Agent EIN] = AHTVolData_THT.[Agent EIN];