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Dumbfounded

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Please, please, please, someone help me before I pull every last strand of hair out and smash my computer to bits.

OK, maybe that's a little extreme but to say I'm frustrated is an understatement.

I am building a call monitoring database for a call centre and want to give them a series of statistics on a weekly basis, in one report, and therefore have written a query which holds all the information I require, including a date range instruction.

However, no matter how much I have tried I cannot get the information to group the way I want it to group. I need it to look like the following:-

Results
Sales 2
NIAP 4
NIBP 2
Call Back 4

Scores
Compliant 14
Non Compliant 25

Sales
Sales 44
Non Sales 16

etc etc.

I have tried grouping, inserting sub reports which don't work, and then trying to overcome the amount of times that it is asking for the date range when I open the report.

I would really appreciate some help on this - it may be something quite easy and I may just be over-complicating it but surely access isn't that inflexible - is it?

Thanks in advance,

:confused: Donna:confused:
 
any chance you could post this database as an example? and possible post your fix for people to look at if they have a similar problem.

Thanks

Den
 
I will quite happily post this database onto the site tomorrow when it is all put together and the information removed (data protection and all that).

For those that are having the same report problem - don't group your report in the first instance and then sort and calculate your data in the Report Header, then you can group later on once your report starts to come together.

Happy databasing.

Donna.
 

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