Report Preview with Runtime Access

[aroth]

Hi everyone,

I hope someone can help me with this bizarre problem I'm having. I have built a report and formatted it to have "Data headers" organized in columns, yet for some reason, on some computers (not all) the headers for the columns get cut off or overlap as if there is no space.

I tried fidling with the page setup on the end-user's computer but that doesn't seem to help much. If this was happening on every computer, I'd know what the problem was, but this is happening on random computers. Some systems display the report as it was formatted, others are squishing the columns to the point that the headers aren't lining up.

Can anyone help?
Thank you.

 

[boblarson]

What version of Access (including any service packs) and what version of Windows?

 

[aroth]

It was built with Acess 2003 (Full Version) using the Access 2000 file format. The End-User is running Runtime (not the Full Version) Access 2000. All of this is using XP Professional.

 

[gemma-the-husky]

look at windows printer page setups

if you have designed for A4, and the other printer is set to Letter, the slight variation in size could cause layout errors. Is this a possibility?

 

[aroth]

Thanks gemma. I made the page setups match (legal to legal). I even tried to use a different printer with a larger resolution. Neither of these troubleshots worked. Do you think the monitor resolution may play a roll in messing with the layout?