Report Print Error

[Rainbowhawk]

We are encountering intermittent problems printing out certain reports on one of our databases.

The issue is that occasionally when printing we get just the one sheet with IB in the top corner instead of the report we have pressed print for.

We have noticed that this is more likely to occur when printing sequences of selected pages, this is normally resolved by closing and reopening the report, however this does not always work.

Has anyone else encountered this issue before? If so was there a quick fix?

Regards

Hawk

 

[gemma-the-husky]

are you sure your reports do fit on the page properly

what can happen is that A4 and letter format get confused - letter is slightly wider, and if you have inadvertently designed something for A4, but the printer is set to letter, it cant fit everything on one page, and the right hand bit of the A4 document gets pushed onto a new page.

is this a possibility?

 

[Rainbowhawk]

Does not appear to be related to that, printers are all set to A4.

First print of the page can be fine

Second copy 30-40 seconds will sometimes just print "IB" in top left hand corner