I've seen this with a low end pos where the system only exports a minimum amout of data - basically useless. I would think that trying to extract additional data via the com would be pointless because you would be at the mercy of what the system exposes to the serial port. In other words, I doubt you would be able to see anything except what has been pre-programmed to be sent to the port.
Now if you're a hardware hacker, you may be able to get into the system to see if the unit is pc based and come up with something from that angle...
???
ken