Hi there,
I'm new to database development and was hoping that someone might be kind enough to tell me if I'm on the right track with my tables - in terms of how they are made up / linked together?
A relationship report is attached to show what I've done thus far.
I work for a small management consulting firm and I'm attempting to build a CRM system to track our clients, campaigns and the sales pipeline. In essence, as briefly as possible, I'm ideally wanting the database to:
1) Store details about our clients [company] and the contacts within each company [contact] including the company's industry (e.g. telecoms) and the contact's interest (e.g. database contract management).
2) I then want to record a marketing initiative [campaign] such as a seminar and identify the event's focus (eg "contract management in the telecoms sector) and note the contacts who attended.
3) The next stage would be to ID those who represent a business opportunity [lead] and then, when deemed appropriate, submit a [proposal]. If the proposal is accepted, it then becomes a [project] which would be worked on by consultants.
4) Finally, the [sales] would show the details of the fees charged, for different elements of the project, delivered by the different consultants.
Any help or advice would be gratefully received. Please let me know if you need any further info.
I'm new to database development and was hoping that someone might be kind enough to tell me if I'm on the right track with my tables - in terms of how they are made up / linked together?
A relationship report is attached to show what I've done thus far.
I work for a small management consulting firm and I'm attempting to build a CRM system to track our clients, campaigns and the sales pipeline. In essence, as briefly as possible, I'm ideally wanting the database to:
1) Store details about our clients [company] and the contacts within each company [contact] including the company's industry (e.g. telecoms) and the contact's interest (e.g. database contract management).
2) I then want to record a marketing initiative [campaign] such as a seminar and identify the event's focus (eg "contract management in the telecoms sector) and note the contacts who attended.
3) The next stage would be to ID those who represent a business opportunity [lead] and then, when deemed appropriate, submit a [proposal]. If the proposal is accepted, it then becomes a [project] which would be worked on by consultants.
4) Finally, the [sales] would show the details of the fees charged, for different elements of the project, delivered by the different consultants.
Any help or advice would be gratefully received. Please let me know if you need any further info.